Privacy Policy

Effective Date: January 1, 2025

At Bark Park, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address.

  • Pet Information: Pet names, breed, vaccination records, and behavior notes.

  • Payment Information: Credit card details or other payment information provided for transactions.

  • Preferences: Your communication preferences and service preferences.

  • Technical Information: IP address, browser type, and cookies to improve website functionality.

2. How We Use Your Information

We use your personal information to:

  • Provide our services, including pet care and daycare reservations.

  • Process payments and manage your account.

  • Communicate with you about your pet’s care, reservations, and updates.

  • Send reminders, promotions, and important notifications.

  • Comply with legal obligations (e.g., vaccination record requirements).

  • Improve our services and website experience.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist with payment processing, email marketing, or IT support.

  • Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Data Security

We take the following measures to protect your personal information:

  • Encryption of sensitive information (e.g., payment details).

  • Secure servers and restricted access to personal data.

  • Regular monitoring of our systems for vulnerabilities.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Update: Request access to or correction of your personal data.

  • Opt-In: Subsribe to get our latest promotions and offers, 

  • Opt-Out: Unsubscribe from marketing communications at any time.

  • Delete Data: Request the deletion of your personal information, subject to legal or operational requirements.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

We use cookies to enhance your website experience. Cookies are small data files stored on your device that help us analyze website traffic and remember your preferences.

  • You can disable cookies through your browser settings, but this may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. Bark Park is not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Bark Park Administration
Email: [email protected]
Phone: 877-477-5597
Address: 12 Erickson Crescent, Sylvan Lake, AB T4S 1P5, Canada

Thank you for trusting Bark Park with your pet’s care and your personal information!